Services tell Zimun what customers can book and what staff or resources each booking needs.
A well-written service description reduces questions and helps customers pick the right option the first time.
1. What is a service?
Anything bookable: "Cut & Style", "Yoga Flow", "Consultation", "Repair visit". Set the description so customers know what to expect.
If you offer different levels (short/long), create separate services so availability stays accurate.
2. Adding a service
- Go to Settings → Services → "Add service"
- Enter name, description, optional image, and assign the service to one or more locations
- Save the service, then make sure that location has assigned staff and any required resources
Once saved, the service becomes available only in the locations where it is assigned and properly staffed.
For services customers book regularly (weekly therapy, monthly check-up, bi-weekly grooming), turn on "Allow recurring appointments" on the service so customers can book a whole series in one go. See Recurring Appointments.
Usage example
- Create "Haircut" and "Beard trim" as separate services for clear booking choices.
- Attach a shared chair resource so only one barber can be booked at a time.
- Copy the booking link from the Share button on the service and embed it on your website.
3. Editing or removing a service
Open any service to update the description, swap the image, or delete it entirely. Changes take effect instantly.
If you delete a service, its future appointments remain visible in the calendar but the service is no longer bookable.
4. Linking resources
Attach rooms, chairs, or equipment so Zimun knows what each appointment uses. The calendar will automatically block overlapping requests.
This is especially important for shared spaces like studios, treatment rooms, or specialized tools.
If a customer is renting the resource itself — a practice room by the hour, a podcast booth, an instrument — share a resource booking link instead so the customer picks the start and end. See Resource Booking.
5. Location coverage matters
A service can belong to one location or several. In single-location organizations this usually feels automatic; in multi-location organizations it decides where the service can appear.
If customers book through a multi-location page, they may need to choose a location before they can see services that belong there.
6. Translating services
If you serve multiple languages, provide translated names and descriptions so the booking page feels native to every customer.
Customers are more likely to book when the service description matches their language.
7. Example
At "Yoga & You", the owner created "Morning Flow" and "Private Session". Both use the same studio, so Zimun keeps them conflict-free.
Customers instantly see which class types are available without the owner manually checking the room schedule.
8. Summary
Clear service definitions help customers choose confidently and keep your calendar accurate.
Spend a little extra time describing each service now — it saves you hours later.